How do I place an order?
You can happily shop our website www.kellibimbo.com 24/7

How can I follow you on social media?

Twitter @theekellibimbo
Fb business page @theekellibimbo
Ig @theekellibimbo
Fb personal page @kelliadriabimbo
Youtube @theekellibimbo
Tic tok @theekellibimbo

Where are you located?
We do not have a physical location, we are a online store.

Shipping?
Standard shipping is 2-4 business days
Next day Express shipping 1-2 business days  ( please place order before 12pm )
International shipping 7-14 business days
excluding holidays and weekends
We ship once your order is fully processed we will email your order confirmation invoice and tracking information  

What size is the model?
Model -Kelli  is a size small
Model weighs 130 pounds

Model--Kyra is a size small

Model weighs 145 pounds

Will you restock?
We love offering our Queens the most  Exclusive styles in some cases we are able to restock items however sometimes we aren't able to restock certain styles please check our site daily or feel free to email us

How long is processing time?
Processing time can take 1-2 days or sooner we go based off your bank

How often do you drop new arrivals?
We drop new arrivals weekly for our Queens

How does your items run ? And how to find my correct size?

Check our sizing chart provided on our website
Most of our  items runs true to size
Please check the description box for all items we list the material & whether or not a item stretches  

How to join our team ?
Brand ambassador
Team member
Model

Please contact us via email we’re ready to assist you  info@kellibimbo.com

I received the wrong item
Can I exchange or send back

If you’ve received the wrong item
We’re more than happy to let you exchange your item well apply a store credit for you
Please email us the wrong item along with the item you prefer and size.
Don’t forget to list wrong item
Your shipping address
Order number
Name  

Can I add on to my order once I’ve placed it already?
Unfortunately no queen you’ll have to make a new order however if you hurry and make your purchase within 24 hours  we can ship your items together for you

Can I cancel my order ?
Unfortunately you can’t cancel a order. Once your order arrives you can order exchange for store credit ( customer must cover their own shipping cost to ship back to us )

What forms of payments do you accept
We accept all major credit cards
Your billing and shipping must match otherwise we will not ship out your order

Does my order require verification
In some cases your order may require verification
This is to prevent fraud and protect our customers and the retailer
It’s very important that all information is correct and your billing matching your shipping address   

Do you offer wholesale?
Yes we offer the wholesale option on all of our products.
Please email us at info@kellibimbo.com if you’re interested in wholesaling our team is very knowledgeable we source the best vendors around the world let us cut the leg work in half by wholesaling with us. Start making quickly.

Do you teach classes
Yes of course queens
We offer business branding classes and also "Hair & Makeup" classes.
Please email us at info@kellibimbo.com If you’re interested in learning with us and maximizing your income . We’re ecstatic to work with you